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Real assistance before and after you order

Services

Doors are often delayed by small details: the wrong handing, a hinge mismatch, or a lock case that does not fit an existing cut-out. Our services are designed to prevent those issues. We provide clear measuring guidance, compatibility checks for hardware, delivery coordination, and installation notes that help your installer work efficiently. If you are buying multiple doors, we also help keep finishes consistent across rooms.

Installer measuring and fitting a door with tools

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What we can help with

These are practical services that customers request most often. They are not intrusive and do not require you to sign up for marketing. If you have a simple question, you can email or call. If you have a more complex job, you can send photos and measurements through the contact form and we will reply with clear next steps.

Measuring & sizing support

We help confirm door leaf size, frame depth, clearances, and handing. You get a simple checklist you can follow on-site.

Best for: replacements and multi-room refreshes.

Hardware compatibility check

Backset, latch size, hinge thickness, and closer options checked against your door selection to reduce returns.

Best for: matching new hardware to existing cut-outs.

Delivery coordination

We confirm lead times and help plan deliveries so items arrive together where possible, reducing downtime on site.

Best for: tight renovation schedules.

Installation guidance

Non-invasive notes covering hinges, alignment, seals, and basic aftercare. Designed to be shared with your installer.

Best for: customers arranging their own fitting.

Finish and care advice

Guidance on paint-ready doors, oils and varnishes, and cleaning routines that preserve appearance without harsh chemicals.

Best for: high-traffic hallways and family homes.

Order review for projects

For multi-door orders, we can review the list for consistency and highlight any missing items like seals or hinge upgrades.

Best for: landlords, trades, and refurbishment teams.

Close-up of a modern wooden door surface and handle

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A simple approach to advice

We keep guidance practical. If you send photos, we will tell you exactly what we need to confirm fit and function: hinge size, door thickness, latch position, and whether the frame is in good condition. If an item is likely to be unsuitable, we will say so and suggest safer alternatives. You can then decide whether to proceed. Our goal is fewer returns, fewer delays, and an end result that feels solid when you close the door.

Response times

Most messages answered within one business day. Urgent sizing checks can be handled by phone.

What we do not do

No aggressive upsells, no misleading offers, and no external redirects. Just clear, useful help.

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