Privacy Policy

Effective date: 4 February 2026

This Privacy Policy explains how Oakline Doors Shop collects, uses, stores, and shares personal data when you visit our website, request a quote, or contact us. We aim to keep data use minimal and transparent. This website is intended for customers in the United Kingdom.

1. Who we are (Data Controller)

Oakline Doors Shop is the controller of personal data processed through this website.

• Address: 18 Wilton Road, Pimlico, London SW1V 1AN, United Kingdom
• Phone: +44 20 7946 0958
• Email: [email protected]

2. Personal data we collect

Depending on how you use the site, we may process the following categories of personal data:

• Contact data: name, email address, phone number, and postcode (if provided).
• Message content: information you submit in contact forms, including product SKUs and measurements.
• Technical data: basic browser and device information needed to load the site and keep it secure (for example, IP address in server logs). This website does not require you to create an account.
• Cookie preferences and local storage data as described below.

3. Cookies and local storage

We use a small cookie preference prompt. If you accept optional storage, we store two items in your browser’s local storage:

• Cookie choice: whether you accepted or rejected optional storage.
• Quote list: items you add to a quote list (name, SKU, quantity). This is stored locally on your device and is not automatically transmitted to us. It is included only if you choose to insert it into a message.

If you reject optional storage, the quote list feature is disabled and we remove locally stored quote data.

4. How we use your data and legal bases

We process personal data under the UK GDPR and the Data Protection Act 2018. Our legal bases typically include:

• Contract: to provide quotes, confirm specifications, arrange delivery, and communicate about an order or proposed order.
• Legitimate interests: to respond to inquiries, prevent fraud, improve site reliability, and maintain basic security logs.
• Consent: for optional local storage used to remember your quote list and cookie preference.

5. Sharing your data

We do not sell personal data. We may share personal data with service providers only when necessary to provide a requested service. Examples include:

• Delivery and logistics partners, to deliver goods or confirm scheduling.
• Email and phone service providers, to communicate with you.

We require providers to handle personal data securely and only for the purposes we specify.

6. International transfers

We aim to keep processing in the United Kingdom. If any provider processes data outside the UK, we will ensure an appropriate transfer mechanism is used, such as an adequacy regulation or standard contractual clauses, as applicable.

7. Data retention

We keep personal data only as long as needed for the purpose it was collected. Typical retention periods include:

• Inquiries and quotes: retained for a reasonable period to follow up and maintain records of specifications discussed.
• Orders and invoices: retained for the period required by tax and accounting rules.
• Local storage (quote list): retained on your device until you clear it, reject optional storage, or clear your browser data.

8. Your rights

You may have the right to request access to, correction of, deletion of, or restriction of your personal data. You may also object to processing in some circumstances and request portability where applicable. To exercise your rights, contact us using the details above.

You can also lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been infringed.

9. Security

We use reasonable administrative and technical measures to protect personal data. No method of transmission or storage is completely secure, but we take steps to reduce risk and limit access to necessary staff and providers.

10. Children

Our website and services are not directed at children. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

At a glance

We keep tracking minimal. Optional storage is used only to remember your quote list and your cookie choice, stored on your device.